Pave

Pave Travel

Terms & Conditions

Last updated: January 15, 2025.

This document is an electronic record in terms of the Information Technology Act, 2000 and the rules made thereunder. Further, this electronic record is generated by a computer system and does not require any physical or digital signatures. This electronic record is published in accordance with the relevant provisions of the Information Technology Act, 2000 and rules made thereunder.

1. ELECTRONIC MEDIA

1.1 Please note that (a) the domain name [Pave Travel] (the “ridewithpave.com”); and (b) the software application for use on small, wireless computing devices such as smartphones and tablets and also for use on desktop or laptop computers (“Application”) ((a) and (b) hereinafter collectively referred to as the “Electronic Media”) is owned, controlled, managed and/or operated by **PAVE TRAVEL MANAGEMENT PRIVATE LIMITED**, a private limited company incorporated in accordance with the laws of India, either itself and/or through its parent company, its subsidiaries or its affiliates (hereinafter collectively referred to as the “Company” or “Pave Travel”).

2. LEGAL AGREEMENT

2.1 These terms and conditions of use ("Terms of Use") govern the use and access of Electronic Media and availing of the Services (defined below) on the Electronic Media; and constitute a legal agreement ("Agreement") between the Company, and you/yourself/yourselves (“User(s)”). If you continue to use and/or access registration or avail of the Services offered by the Pave Travel platform and browse the Electronic Media, you are agreeing to comply with and be bound by the Terms of Use.

2.2 In addition to the aforementioned, your use and access to the Electronic Media and the services provided by us through the Electronic Media, is subject to the guidelines, rules, privacy policy, terms, conditions and/or other applicable policies and procedures (“Company Policies”) applicable to such Service, which shall be posted on the Electronic Media from time to time. Unless otherwise provided for in any specific Company Policy, the Company Policies shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel hereof. Therefore, by impliedly or expressly agreeing to be bound by the Terms of Use, you also agree to be bound by the Company Policies, as may be updated, amended or revised from time to time.

2.3 If you do not agree with the Terms of Use, please do not access and use the Electronic Media related to the Company or our Service (defined later) through all other means.

2.4 Pave Travel reserves the right, to modify or replace, in part or full, any of these Terms of Use, or change, suspend, block, discontinue or restrict your use to all or any feature of the Service or Electronic Media at any time.

2.5 Pave Travel shall not be required to notify the User of any changes made to these Terms of Use. The revised Terms of Use shall be made available on the Electronic Media. The User is requested to visit the Website and/or Application to view the most current Terms of Use. It shall be the User’s responsibility to check these Terms of Use periodically for changes. User’s continued use of the Electronic Media, following the changes to the Terms of Use, will constitute User’s acceptance of those changes. User’s use of the Electronic Media and the Services is subject to the most current version of the Terms of Use made available on the Electronic Media at the time of such use.

3. DEFINITIONS

  • Account shall mean the account created by the User on the Electronic Media for availing the Services provided by the Company.
  • Additional Fee shall mean such fee as may be charged additionally, while availing the Services for the Ride from Third Party Providers, towards consumption of any additional services like wi-fi services, partner service provider’s services, food items, water, beverages etc.
  • Applicable Law(s) shall mean and include all applicable statutes, enactments, acts of the legislature or parliament, laws, ordinances, rules, by-laws, regulations, notifications, guidelines, policies, directions, directives and orders of any governmental authority, tribunal, or a court of India.
  • Application shall mean the website [ridewithpave.com] updated by the Company from time to time.
  • Pave Travel or "us" or "we" or "our" shall mean PAVE TRAVEL MANAGEMENT PRIVATE LIMITED, a company incorporated under the provisions of the Companies Act, 2013.
  • Force Majeure Event shall mean any event arising due to any cause beyond the reasonable control of the Company.
  • Location Fee shall mean and include without limitation any toll duty, inter-state taxes, airport charges or any other charge/fee imposed by the governmental instrumentalities or any third party with regard to the operation of the Vehicle (defined below) at specific locations.
  • Registration Data shall mean and may include the present, valid, true and accurate name, email ID, phone number and such other information as may be required by Pave Travel from the User from time to time for registration on the Application.
  • Ride, Booking, and Trip shall mean the travel in the Vehicle by the User facilitated through the Electronic Media.
  • Total Ride Fee shall mean and include the aggregate amount reflected in the Electronic Media or notified to the User as an amount payable towards the transportation services and the Services provided through the Electronic Media including inter alia the Location Fee, the Additional Fee (as applicable), any other fee as may be notified by Pave Travel in the Electronic Media or through the mode of booking for each User inclusive of any/all taxes as may be applicable from time to time.
  • Terms of Use shall mean these terms and conditions for the User.
  • User/ You means a person who has an Account on the Website.
  • Vehicle shall mean a four-wheeler automobile as defined under the Motor Vehicles Act, 1988.
  • Website shall mean the Application and the domain name [ridewithpave.com] operated by the Company or any other software that enables the use of the Application or such other URL as may be specifically provided by the Company.

4. REGISTRATION AND ACCOUNT

  • The User hereby understands and acknowledges that he/she has attained at least 18 (eighteen) years of age and is competent to contract under the Applicable Law(s) and thereby can register on the Electronic Media after complying with the requirements of this Clause 4 and by entering their Registration Data.
  • The User shall ensure that the Registration Data provided by him/her in the Account is accurate, complete, current, valid and true and is updated from time to time. The Company shall bear no liability for false, incomplete, old or incorrect Registration Data provided by the User.
  • The User is solely responsible for maintaining the confidentiality of his/her Registration Data and will be liable for all activities and transactions that occur through the User’s Account, whether initiated by the User or any third party. It has been agreed that the User shall not authorize any third parties to use his/her Account. The User’s Account cannot be transferred or assigned to a third party. The Company shall not be liable for any third-party claim with respect to any loss that the User may have incurred as a result of someone else using the User’s password or Account, either with or without the User’s knowledge.
  • The Company reserves the right to suspend or terminate the User’s Account with immediate effect and for an indefinite period, if the Company has a reason to believe that the Registration Data or any other data provided by the User is incorrect or false, or that the security of the User’s Account has been compromised in any way, or there is a breach of terms and conditions of these Terms of Use or upon any unauthorised use of User’s Account by any third party or for any other reason the User may find just or equitable.
  • The Company allows the User to open only one Account in association with the Registration Data provided by the User. In case of any unauthorized use of the User’s Account please immediately inform the Company at pavetmc2025@gmail.com.
  • In case, the User is unable to access his/her Account, the User needs to inform the Company at pavetmc2025@gmail.com and make a written request for blocking the User Account. The Company will not be liable for any unauthorized transactions made through the User’s Account prior to the expiry of 72 (seventy-two) hours after the User has made a request in writing for blocking the User Account, and shall not have any liability in case of a Force Majeure Event.
  • Pave Travel reserves the right to modify, terminate or suspend the Services to the User at any time without prior notice due to any changes in internal policy or due to the Applicable Laws or any breach of these Terms of Use by the User or for any reason whatsoever. All previous service requests shall stand voided, and no refund or Service-related deliverable shall be provided.

5. USER CONTENT

  • Except for the Registration Data or any other data provided, posted, uploaded or submitted by the User on the Electronic Media during the use of any of the services offered through the Electronic Media, the Company does not want the User to, and the User should not, send any confidential or proprietary information to the Company on the Electronic Media or otherwise, unless otherwise is required by Applicable Laws.
  • Pave Travel will be entitled to process and transfer User’s information as and when it deems fit.
  • The User agrees to grant Pave Travel a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights which the User has in User’s information, in any media now known or not currently known, with respect to User’s information. THE USER AGREES AND PERMITS Pave Travel TO SHARE USER’S INFORMATION IN ACCORDANCE WITH THE PRIVACY POLICY.

6. PRIVACY

  • When you become a User, then and during your use of the Electronic Media and/or Services, you will provide us with certain information and other data as aforesaid that may or may not be otherwise publicly available. We will respect the privacy of such data as per our Privacy Policy which is available herein. We will only collect, use, disclose or process your data in accordance with our Privacy Policy, which you accept by your continued use of the Electronic Media and/or the Services. We will share your data with other parties only as set out in our Privacy Policy.

7. USE OF ELECTRONIC MEDIA

The User agrees, undertakes and confirms that the User’s use of Electronic Media shall be strictly governed by the following binding principles:

  1. The User shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Electronic Media or any content, or in any way reproduce or circumvent the navigational structure or presentation of the Electronic Media or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Electronic Media. We reserve the right to bar any such activity as and when detected or deemed appropriate.
  2. The User shall not probe, scan or test the vulnerability of the Electronic Media or any network connected to the Electronic Media nor breach the security or authentication measures on the Electronic Media or any network connected to the Electronic Media. The User may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Electronic Media, or any other customer of Pave Travel, including any of Pave Travel's accounts not owned by the User, to its source, or exploit the Electronic Media or any Service or information made available or offered by or through the Electronic Media, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than User’s own information, as provided for by the Electronic Media.
  3. The User shall not use the services or Electronic Media in any manner that could damage, disable, overburden, block or impair any of the servers connected to the Electronic Media. The User may not attempt to gain unauthorized access to the services through hacking, password mining or any other means.
  4. The User may not reverse engineer, decompile and disassemble any software used to provide the Services by Pave Travel.
  5. The User, by creating an Account under the provisions of these Terms of Use, authorizes us to call or SMS or email on his/ her registered mobile number/ registered email address for the purposes of communicating information pertaining to the Services, Rides, feedback or offers or providing customer support.
  6. The User shall not engage in advertising to, or solicitation of, other users of the Electronic Media to buy or sell any products or services, including, but not limited to, related services being displayed on or related to the Electronic Media. It shall be a violation of these Terms of Use to use any information obtained from the Electronic Media in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person outside of the Electronic Media.
  7. The User understands that Pave Travel always has the right to disclose any information (including the identity of the persons providing information or materials on the Electronic Media) as necessary to satisfy any law, regulation or valid governmental request. In addition, Pave Travel can (and User hereby expressly authorize Pave Travel to) disclose any information about User to law enforcement or other government officials, as it, in Pave Travel's sole discretion, believes necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
  8. It is possible those other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on the Electronic Media. It also is possible for others to obtain personal information about Users on the public forum due to the User’s use of the Electronic Media, and the recipient may use such information to harass or injure the User. Pave Travel does not approve of such unauthorized uses but by using the Electronic Media, the User acknowledges and agrees that Pave Travel shall not be responsible for the use of any personal information that the User publicly discloses or shares with others on the Electronic Media.
  9. Pave Travel shall have all the rights to take necessary action and claim damages that may occur due to User’s involvement/participation in any way through User or through group/s of people, intentionally or unintentionally causing hindrance in the provision of Services.

8. SERVICES

  • The Service allows You to send a request through Pave Travel Electronic Media to Pave Travel. Pave Travel has the discretion to accept or reject each request for the Service. If the request is accepted, Pave Travel notifies the User and provides information regarding the Driver - including the Driver’s name, telephone contact details of the Driver and such other details as the Company may determine.
  • The Company shall procure reasonable efforts to bring the User into contact with a Driver, subject to the availability of a Driver in or around the User’s location at the moment of the User’s request for such Services.
  • By using the Application or the Service, the User further agrees that:
  1. The User will only use the Service or download the Application for his/her sole, personal use and will not for commercial purposes resell or assign it to a third party;
  2. The User will not use an account that is subject to any rights of a person other than the User without appropriate authorization;
  3. The User will not use the Service or the Electronic Media for unlawful purposes or carry any materials equipment or material that is prohibited under the Applicable Law or the use of which can be used for any illegal purposes/activities;
  4. The User will not try to harm the Driver, Electronic Media or Pave Travel's network in any way whatsoever or cause any damage to the Vehicle;
  5. The User will comply with all Applicable Laws from the User’s country of domicile and residence and the country, state and/or city in which the User is present while using the Electronic Media or Service;
  6. The User is aware of and shall comply with the Information Technology Act, 2000 and the rules, regulations and guidelines notified thereunder.
  • Pave Travel reserves the right to immediately terminate the Service and the use of the Electronic Media in the event of non-compliance with any of the above requirements by the User.
  • The User is strictly prohibited from doing the following acts including without limitation: Smoking and/or drinking in the Vehicle, misbehaving with the Driver, assaulting the Driver in any manner, tearing off any advertisement(s) material or promotional material placed in the Vehicle, disturbing or distracting the Driver while driving, making unnecessary noises, leave without paying, jump out of the Vehicle, abuse the Driver in any manner, doing acts which may harm the interiors of the Vehicle, causing a fire in the Vehicle or doing any act in violation of the Applicable Laws.
  • In the event the User is found to be involved in the activities as set out above, the User shall be liable to pay a fine to Pave Travel and Pave Travel shall also have the right to terminate the Ride and/or User’s Account, immediately.
  • In the event User fails to pay the fine after the completion of the Ride, we may at our discretion, take such steps as may be available to us under Applicable Law for recovery of the fine or any amount due and payable by User on account of loss, damages, costs and expenses that are incurred by the Company and/or Third Party Providers arising out of/or in relation to the illegal or unauthorised use of services or any act and omission on the part of the User in complying the terms herein. The User shall also be blacklisted as a result of non-payment of the fine or misbehaving or causing the aforementioned acts, as the case may be, and in such event, User’s Account may be terminated by Pave Travel.